Notification templates are used to send email notifications to users. ILM provides various service types of notification templates with different purposes and each type has built-in templates. In Notification template, MUIS programme administrators can edit the built-in templates provided by the system based on their requirements, and they can also create their customised templates.
To create a notification template, complete the following configurations:
1. Click Admin on the left navigation pane, and then click Notification template.
2. Click Create and fill in the template information.
Note the following:
•Service type – The service type determines in which scenario the notification template is used. Depending on the different types, the references will vary with the types.
•Subject Enter the subject of the notification or click Insert reference to add references to the notification. The inserted references will be automatically replaced with the actual data in the system when the notification is sent.
•Body – Enter the content of the notification template or click Insert reference to add references to the notification. The inserted references will be automatically replaced with the actual data in the system when the notification is sent.
•File upload – The MUIS programme administrator can upload files as the notification attachments in the following two ways:
o Attachments – Upload files from the local device.
o Documents (In system) – Click Add document and select a document in the same service type as the attachment.
When the notification template contains tax invoice, the attached document sent can be encrypted by selecting Encrypt the attachment with password and send the password in a separate e-mail.
3. If the MUIS programme administrator wants to preview the email click Send test email to send a test email to his own mailbox and check the notification details.
4. When finishing checking the test email, go back to ILM and click Save
There are built-in notification templates whose service type is System. MUIS programme administrators can find the system notifications with the Service type filter above the table. Apart from the settings for non-system templates, they can configure the recipients of the system notifications when editing them, refer to the instructions below:
1. In the template list, select a built-in notification template and click Edit.
Note the following:
o To – When the notification template is not for a reminder, MUIS programme administratorsenter the names of specific users and select users from the address book. They can also enter $ and select user roles. All users with the selected user roles will be the recipients.
o Cc – MUIS programme administrators can enter the names of specific users and select users from the address book. They can also enter $ and select user roles. All users with the selected user roles will be the recipients.
o Bcc – MUIS programme administrators can enter the email addresses of the recipients.
2. When completing the configurations of for the recipients, click Save.